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Mystery Shoppers

Our shoppers

  • Our experienced teams of mystery shoppers are available nationally.
  • Are trained to observe and evaluate their overall experience discreetly.
  • Pose as customers and interact with your staff.
  • Conduct a professional evaluation of the service quality.
  • Subsequently provide us with a detailed, objective and realistic feedback report regarding their experience. 


Become a mystery shopper

Do you love to dine out or to shop?
Are you passionate about the service industry?
Do you love to provide feedback to businesses about there customer services?
Are you willing to offer constructive critics objectively and fairly?
Are you able to keep discreet?
Are you conscientious, responsible and detail oriented?
Do you have excellent written communication skills by giving as much detail as possible?
Are you computer literate with Good knowledge of Microsoft Excel?

We are continually on the look out for qualified mystery shoppers who would fit our client's typical customer criteria. Once you are accepted as a mystery shopper. We train you to carry out an effective evaluation. We would then assign you to carry out an evaluation, where you pose as a customer. You would be requested to conduct your shopping experience by interacting with the staff and giving an objective, overall observation with integrity. Subsequently you would be requested to capture your information on the provided questionnaire. You would be reimbursed within the first two weeks of the following month.
If you are interested in becoming a mystery shopper, then please fill in the online application form.
Did you know?

The average customer tells more than 10 people about a BAD CUSTOMER SERVICE EXPERIENCE

What cannot be monitored cannot be managed
Online Application Form